Frequently Asked Questions (FAQ)
➡️ About the Products
How are the products made?
All of our items are made to order. Once you place your order, your hoodie or t-shirt is produced especially for you. This allows us to maintain a sustainable and personalized process.
Can I customize my product with a verse of my choice?
Yes! We offer an exclusive collection of customizable products where you can choose the Bible verse you want. [Click here to explore!]
➡️ Shipping & Delivery
Which countries do you ship to?
We currently ship to: 🇵🇹 Portugal, 🇬🇧 United Kingdom, 🇺🇸 USA, 🇨🇦 Canada, 🇦🇺 Australia, and all 🇪🇺 27 countries of the European Union.
How long does delivery take?
It depends on the destination. For example:
🔹 Portugal: 5 to 6 business days
🔹 Spain: 6 to 7 business days
🔹 USA: 6 to 8 business days
👉 Check our [Shipping Policy] for delivery times by country.
How much does shipping cost?
Shipping fees vary based on the destination and method selected (standard, priority, or express).
➡️ Payments
What payment methods do you accept?
We accept:
🔹 Credit cards (Visa, MasterCard, etc.)
🔹 PayPal
🔹 Local methods: 🇵🇹 MB Way and Multibanco
Are prices shown in my local currency?
Yes. Your local currency is automatically displayed based on your location.
➡️ Orders & Tracking
How can I track my order?
You’ll receive an email with a tracking link as soon as your order is shipped.
Can I modify or cancel my order?
If you need to make changes, please contact us as soon as possible. We can only modify orders that haven’t been processed yet.
➡️ Returns & Exchanges
Do you accept returns?
We only accept returns for defective or damaged items. Since every piece is made to order, we don’t accept returns due to change of mind.
👉 Check our [Return Policy] for more details.
➡️ Still have questions?
Talk to us!
📧 Email: contacto@praiseprint.store
📱 Instagram: @praiseprint.store